Kind words from amazing clients
I’m so grateful to work with brilliant business owners who trust me to support their businesses behind the scenes.
Here’s what a few of them have to say about working together.
Organised support. Genuine partnership. Calm results.
Trusted by businesses across a range of industries
From creative studios and service providers to consultants and coaches, I support businesses of all shapes and sizes with tailored, ongoing support.
Real relationships. Reliable support. Results you can feel.
Kind words
Emma arrived as a bit of an earth angel just when I needed her most to help me gain time, efficiency and growth in my business. Emma's energy is in perfect alignment with how I work, and her positive and sunny outlook is refreshing and a wonderful addition to my business.
I so appreciate and value her organisation, high standards of work, and the intuitiveness and resourcefulness she demonstrates to deliver above and beyond.
I trust her implicitly and feel blessed to have found such a genuinely beautiful soul. I can't recommend her highly enough.
Romy Wyser
Working with Emma has allowed us to hand over so many tasks and operations within our business that we never thought we'd be able to hand over to anyone else.
It now means that we can concentrate on the stuff that we're good at. It has been a game-changer for us to know that our business is being supported by such an amazing person, who cares about what she does and how she does it.
Emma has been one of our best business decisions yet!
Natasha Johnson
Emma is a first-class VA, and she has really transformed my live illustration business and my client onboarding system (before Emma came along, there was no system, haha).
She’s super organised and responsive with an amazing eye for systems and simplifying things. Since having Emma on my team, I am more consistent, my newsletter actually goes out, and everything runs smoothly.
Katie Chappell
I am an illustrator and was finding that a lot of my days were spent doing social media, emails and admin, so I decided to get Emma to help me out so that I can spend more time illustrating.
She is super organised and has really helped me clear the decks so that I can spend my days drawing, which is what I love best.
Helen Stephens
Emma is an absolutely wonderful VA and I couldn't recommend her highly enough! I was a bit lost and worried about working with a VA before I met her, but she took all of the overwhelm and confusion straight out of my hands.
We worked together on an extensive monthly marketing campaign that she provided all the support for. She is thorough, very knowledgeable, helpful, friendly, and an overall really lovely person to work with.
Marissa Waite
Emma is absolutely brilliant. I've worked with her for almost a year, with her looking after my newsletters (plus some ad hoc work). I love that Emma takes care of everything seamlessly. I never have to chase (if anything, she occasionally has to give me a friendly nudge to send her the content!), there are never mistakes, and it just gets done.
She also makes great suggestions to add more value. If you're looking to take some of the stress out of your business, hire Emma!
Emma Cossey
What my clients value most
building trust and lasting relationships
clear communication
a genuine understanding of their business
proactive problem solving
someone they can trust completely
If it’s important to your business, I can help with it.
More kind words
I was wasting a lot of precious time on tasks I didn't really understand, which led to poor time management and frustration. This is where Emma stepped in. Emma very quickly understood my needs and was great to work with.
I was happy to give Emma free rein and was really happy with her work; her communications to me were clear, timely and always helpful. I highly recommend Emma.
Mel MacColl
It's been a great pleasure to work with Emma for nearly a year now, and I can't recommend her highly enough.
Her professionalism, attention to detail, reliability and excellent sense of what works best make working with her a completely stress-free experience. I always know she'll do a fantastic job and that my work is in safe hands with her.
Jo Shock
As soon as I met Emma, I knew immediately that her professionalism would be a great fit for our business. As a growing marketing consultancy, we needed administrative support for a large client project, which saw Emma checking in with us twice a week to process conference bookings and liaise with those who were attending the event.
Her efficiency was astounding! She kept to time, communicated fully and added real value as an extra pair of eyes on the project activity overall. I completely trusted her and valued her opinion. A wholehearted recommendation from me!
Hayley Williams
I have been using a Virtual Assistant for just over a year now, and have worked with three VAs during that time. Emma is in a different class to the others.
What I was looking for was someone to help me become more professionally effective, but in a cost-efficient way - the right person is key to that.
A poor VA can even be a drain on your time, but a great VA like Emma is gold and worth every dime!
Ben Sowter
Emma is an incredibly quick, careful and thorough virtual assistant, and someone I also call a great friend since I started working with her.
I'm not the most organised of people, but Emma has been brilliant at working around me or helping me keep to schedule, which has been so valuable whilst work has been so busy.
She's a lifesaver, and I'd recommend her to anybody without hesitation. Trust me, you need her!
Leanne Rhys-Moir
A joy to work with! Emma's efficiency, thoroughness, knowledge and dedication have helped us hugely, helping us to evolve and grow a relatively small Facebook group to a busy, popular page.
Emma has been a great asset to the team, and we can't thank her enough for her help. Definitely consider Emma if you're looking for support with your online presence and growth.
Rachael Cronin
Ready to feel properly supported?
If you’re ready for calm, reliable support that helps your business run beautifully, I’d love to chat.

