Meet Katrina

Katrina is a freelance Virtual Assistant, providing administrative support for business owners to improve efficiency, and promote growth and sustainability within their organisation. She has 26 years of experience working within management roles in various health sectors including the Royal Navy Medical Branch and NHS, assisting with the delivery of Primary & Secondary Healthcare services. Most recently gaining experience and knowledge within the private medical sector, managing a Laser and Aesthetic Skin Clinic.

Katrina has developed extensive administration skills and has demonstrated her adaptability and versatility within those sectors.

In Katrina’s own words, she tells you a little about herself below so you can get to know her.

Get to know me

Hi, I’m Katrina, I work from home in Neath, South Wales, where I live with my husband, two daughters and two huskies. I love all things admin and am a very organised person, always planning ahead. My favourite saying is ‘Don’t put off till tomorrow what you can do today’.

As a family, we love the outdoors and go caravaning wherever possible. I love being a freelancer as it gives me the freedom to spend more time with my huskies, exploring new walks.

I have strong transferable skills, with an ability to adapt my expertise and experiences to benefit any business. I am a proactive self-starter who is quite happy working alone but equally at home leading or as part of a team and am a strong team player.

I always strive to give my best and although at times do not always have a solution, fully apply myself to complete the task by an alternative method. There is always a way to succeed.

Key Skills & Experience

My main aim is to assist other small business owners by streamlining their business and helping to find the extra time and capacity for all of those other important things in their lives. I am a robust problem solver and enjoy improving internal processes and systems to facilitate and enhance efficiency. I like to provide innovative solutions to utilise all available resources effectively to maximise operability.

I assist my clients with a variety of administration tasks including formatting Standard Operating Procedures (SOPs) and managing their social media accounts.

I am experienced and confident using different software systems and am very familiar with medical systems such as Cliniko, Vision and Emis.

I am not afraid to try new systems and am passionate about technology, innovation and any challenging tasks.

  • Inbox & diary management

  • Data entry & processing

  • Creation of systems & processes to manage internal administration

  • Typing: audio, transcription & copy

  • Proofreading: editing & formatting documents & presentations

  • Reports, forms & templates creation

  • Appointment & meetings management

My key skills include:

  • Event planning and management

  • Research

  • Creation and scheduling of social media content to suit your business

  • Responding to initial queries including sending canned responses

  • Creating and sending invoices, chasing up payments

  • Following up queries to include requesting feedback & testimonials

  • Kat was a fantastic colleague, an excellent administrator with strong IT skills. She is organised, efficient, and has great eye for detail. She is also proficient in a variety of software programmes and would regularly innovate to improve our service. A valuable asset to any team.

    Surgeon Commander, Mike Russell RN GP

  • Kat is an absolute superstar who adds value to everything she's involved with. Highly recommended.

    Former Work Colleague, NHS Medical Director

  • Kat delivered an exceptional project that focused on converting all our engineering procedures to a new format. Kat's efficiency, attention to detail, and clear communication made the entire process seamless. Her professionalism and proactive approach made working with her a pleasure. We are immensely satisfied with Kat's services and will undoubtedly seek her expertise again in the future. I highly recommend Kat for any organisation in need of a top-notch virtual administrator.

    Engineering & Maintenance Manager, ERF Dunbar, Viridor

Work with Katrina

If you would like to be introduced to Katrina so you can arrange a chat and see if she's the right VA for you, get in touch.